POS Service & Support
Why is point of sale service so important and what could you be missing?
Your POS system is one of the most important things in your restaurant. Everyone appreciates it when there’s a problem because unlike anything else it directly impacts your guest experience, payroll, and inventory. We prevent failures and respond quickly when they occur. Two of the first improvements you'll see are:
Improved Security of the System
Advanced Look Menu Pricing and Accuracy
The need for POS security is clear. The National Restaurant Association estimates that employees are responsible for 75% of inventory shortages — and that they steal what amounts to four percent of sales in restaurants. How can you prevent this?
Step one: We program a strong security template.
Step two: Start reading an easy to understand, autoated report each week that identifies patterns and allows you to select people with suspicious behavior. It’s impossible to look at all of your people all of the time, but we empower you to start identifying a few people to monitor.
We take an advanced look at your sales. Modifiers increase the sales of items by up-charging the customers order for product they receive.
How many managers are making changes to your program? How consistent are the changes?
Oftentimes, programming modifications are made on the fly, when specials are added or needs are identified sometimes without regard to a big picture cost analysis.
We’ve all been guilty of making a quick change to get through the shift and not calculating cost. What will surprise you is how those small mistakes can add up quickly and how much you can increase your sales. Restaurant Genius has reporting templates that will help you to identify modifiers that aren’t consistent and you’ll start saving from Day One. In many cases you’ll be thrilled to see a 4 to 7 percent decrease in liquor cost.
Call Restaurant Genius today for more information or click Contact Us and we’ll call you.
888.589.4420